CORE SERVICES & FEATURES

 

Download the Joyride App 

Available on Google Play Store and Apple App Store

OUR CORE SERVICES & FEATURES

 

73 +
Rides/Day
16 +
Private Drivers
99.3 %
Satisfaction Rating
Private Drivers for all your...
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transportation needs.

SERVICES/FEATURES

OUR CORE SERVICES & OPTIONAL FEATURES

FAQ

ANSWERS TO COMMONLY ASKED QUESTIONS

General Q&A

ANSWERS TO FREQUENTLY ASKED GENERAL QUESTIONS 
Services?

Joyride Core Services- Airport Transfers, Corporate Travel, Event Rides, Long Distance Travel, On-Demand & Scheduled, Electric Car Rentals, 24/7 Private Drivers, Medical Appointments, Eco-Friendly Electric FleetUpon request, Joyride also offers:

  • Delivery/Courier Services

 

Features?

Service Features Include Verified Drivers, Live GPS Request and Block Drivers, Rate and Review Drivers
Our service features also include: 

  • Eco-friendly, all-electric fleet

Personalized services

  • Beverages, entertainment, amenities, etc. 

  • Car preference

 

Geographical Coverage?

Joyride services the:

  • Greater San Francisco Bay Area

  • Greater Sacramento Area

  • Greater San Jose Area

  • All major Northern California Airports

Additionally, with advanced scheduling, our drivers will coordinate long -distance trips within the US. 

Pricing?

Pricing Chart Transparent background

 

Payment?

Joyride Payment options: Google Pay & Google Wallet, Apple Pay, and Apple Wallet, Visa, MasterCard, PayPal, Zelle, Chime, Varo, Venmo, CashApp, and Cash Payments.
Joyride also includes: 

  •  Cash Payments.

Loyalty Program?

Loyalty Program 10 Rides 1 free

 

Join our Loyalty Program and stay up to date with the latest tips, trips, and hacks, and earn free rides! 

 

Earn 1 free ride for every 10 rides completed.  

Rider Q&A

ANSWERS TO FREQUENTLY ASKED RIDER QUESTIONS 
On-Demand Rides?

app features-1

 

On-demand rides for immediate pickup within the geographical servicing area.  The closest active Driver will be notified immediately and begin the pickup process, with live GPS tracking available to you, along with an ETA and a cost estimate for the total fare. 

Scheduled Rides?

app features-1

 

Schedule rides between 3 hours in advance and up to 90 days in advance for upcoming trips.  You will be assigned a Driver of your choice or the first available/closest to your location.  You will receive live GPS tracking 15 minutes before your scheduled pickup date/time, an ETA for your destination location, and a cost estimate for the total fare. 

App Features?

Joyride App features: Vehicle Preference, Driver Preference, Cash and card flexible payments, personalized requests, amenities, refreshments, and entertainment, live GPS trip tracking.

 

Upon entering your pick-up and destination details, you will be provided with:

  • A cost estimate of your total fare

  • Live GPS location of the driver up through your dropoff/destination 

You will also have the option to:

  • Block/request specific drivers and cars

  • Make requests for a baby/child seat

  • Request pet travel

  • Order personalized options such as entertainment, beverages, amenities, etc.

How Can I Get Free Rides?

Loyalty Program 10 Rides 1 free

 

Join our Loyalty Program.  Earn one free ride after completing 10 rides within 24 months. 

First ride free promotion applies to first-time riders only and is credit subject to apply towards the first $20 or 20 miles, whichever comes first. 

Referral Program Pending 

 

Trustworthy? Reputable? Safe?

Short answer...Yes, yes and yes! 

Long answer... just take a look at our Client Testimonials as they speak for themselves... 

Lost & Found?

Yes, please email lostfound@joyride.taxi with a detailed description of what you left behind, what date/time, Driver name, and trip info (drop off and pickup locations). 

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What they are saying about us...

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